Shipping
& returns
Delivery:
Orders are delivered by Israel Post.
The final amount payable for the order includes the cost of the books, the cost of packaging, the cost of processing, and the cost of shipping.
Shipping cost within Israel: $10.
The cost of shipping abroad depends on the weight of the package.
Parcel delivery time in Israel: 14 business days.
The ordered product may be subject to various taxes and/or fees applicable in the country where the product is to be delivered. These fees and/or taxes will be the sole responsibility of the customer. Delivery time abroad: 45 working days.
We pack books so that they reach you without damage.
Unfortunately, we cannot take responsibility for a book that was damaged in shipping, or for a delivery that was delayed by shipping company beyond the expected time. Residents of Israel can pickup the order. Pickup is possible only from Neve Daniel and by prior arrangement.
Return & Refund Policies
In accordance with the Neviim Books website Return & Refund Policies and in accordance with the Consumer Protection Law (1981), any product purchased on the website may be replaced at the Neve Daniel store, subject to the following conditions:
1) The product is in new, unused and in original packaging.
2) The buyer has a receipt.
3) The product can be exchanged within 30 days from the date of purchase of the product (which is indicated on the receipt).
In exchange for the returned products, a new product will be provided in accordance with the payed amount indicated on the receipt.
Transaction for the purchase made on the Neviim Books website may be canceled by contacting the Neviim Books management using the contact form on the website.
In accordance with the company's product replacement policy, and in accordance with the Consumer Protection Act of 1981. and the foregoing, a transaction for the purchase of a product purchased on the Neviim Books website may be canceled by contacting the Neviim Books management using the contact form on the website. According to the law, a person with a disability, senior citizen and/or new immigrant may cancel a transaction made on the website within four (4) months from the date of the transaction, from the date of receipt of the purchased item, depending on whether whichever comes later, provided that the conclusion of the transaction included a conversation between the consumer and a representative of the Neviim Books website, including a conversation via electronic communication.
A transaction made on the website may be canceled subject to the following conditions:
1) Item is in new condition, unused and in original packaging.
2) The amount of purchase exceeds $50.
3) The buyer has a receipt.
4) The item was returned to the website address in Neve Daniel within 14 days from the date it was received by the buyer.
How to get a refund: If the customer meets the conditions of the aforementioned Return and Refund Policies, and in accordance with the law, the refund will be made in the same way that the payment was made and within 7 business days from the date of cancellation.
For items on sale or special sale, the Return and Refund Policies will vary in accordance with the rules of the sale or special sale posted on the site.